Responsibilities:

• Respond to inquiries from customers regarding product issues/problems.
• Escalate and coordinate to Engineer, to ensure problems/issues are handled immediately
• Create daily activity reports
• Ensure that the support provided is in accordance with the SLA.
• Providing Google Workspace support services.

 

Requirements:

• Min. Bachelor Degree in Computer Science/information Technology or equivalent (FRESH GRAD is welcome to apply).
• Have good knowledge in Linux (Ubuntu/Centos) Environment.
• Have knowledge about network and security concepts and tuning techniques and system performance configuration.
• Able to work both, individually and in the team.
• Eager to learn a new thing and have good attitude.
• Preferably male candidates

 

 

Apply now
You can also send your CV with subject SYSTEM SUPPORT to HR@alldataint.com